Noticeboard

MESSAGE TO A LOVED ONE

If you have a relative who has been admitted to the Queen Elizabeth Hospital, Gateshead and you would like to send them a message, letter or photograph, please send it by email to: ghnt.messagetoalovedone@nhs.net

Please can letters, messages or photographs be a maximum of one A4 side of paper per day. The Patient Experience Team will try their best to ensure that all patients receive their messages Monday-Friday.

If you do not have access to email and would still like to send your loved one a short message, please telephone 0191 445 6047 or 0191 445 6129 between 10am and 12pm, Monday to Friday.

To make sure we get to the right person we also need you to include:

  • the patient's name
  • the ward number or name
  • either the date of birth or the address of the patient



Coronavirus - please see below for latest information and guidance.

Do not attend the surgery unless you have spoken to a GP or nurse and have a confirmed appointment.

Important Patient Safety Alert regarding hearing aid batteries - https://improvement.nhs.uk/news-alerts/risk-of-harm-to-babies-and-children-from-coin-button-batteries-in-hearing-aids/

 

Advance notification of surgery closures - click here for dates

Mission Statement

Wrekenton Medical Group
 Our Mission Statement and core values

Mission statement

 Wrekenton Medical Group aims to deliver the highest possible quality of care to all of our patients in a responsive, supportive, courteous and cost-effective manner. We will:

  • Provide a service which puts patient welfare at the heart of what we do
  • Work within the framework of NHS Primary Care Services to provide professional medical, nursing and other services which meet the identified needs of patients
  • Promote best practice through utilising specialist expertise within the practice team and externally and                 encouraging the continuous professional development of all members of the practice team
  • Nurture a culture which is innovative, forward looking and adaptable
  • Take into account the evidence provided by scientific and medical research in our treatment.

 

Our Core values

 

Patients: Putting patients at the heart of everything we do.

 

Quality: Providing the highest standard of care and treatment.

 

Integrity: Operating within an ethical framework through openness and transparency. Being accountable for our actions.

 

Compassionate: Being compassionate about enhancing caring for our patients.

 

Working as a team: Valuing the contribution of every team member and building a mutually supportive environment.

Learning and improving: Adapting to change, building on achievements and developing our services

 



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