Noticeboard

MESSAGE TO A LOVED ONE

If you have a relative who has been admitted to the Queen Elizabeth Hospital, Gateshead and you would like to send them a message, letter or photograph, please send it by email to: ghnt.messagetoalovedone@nhs.net

Please can letters, messages or photographs be a maximum of one A4 side of paper per day. The Patient Experience Team will try their best to ensure that all patients receive their messages Monday-Friday.

If you do not have access to email and would still like to send your loved one a short message, please telephone 0191 445 6047 or 0191 445 6129 between 10am and 12pm, Monday to Friday.

To make sure we get to the right person we also need you to include:

  • the patient's name
  • the ward number or name
  • either the date of birth or the address of the patient



Coronavirus - please see below for latest information and guidance.

Do not attend the surgery unless you have spoken to a GP or nurse and have a confirmed appointment.

Important Patient Safety Alert regarding hearing aid batteries - https://improvement.nhs.uk/news-alerts/risk-of-harm-to-babies-and-children-from-coin-button-batteries-in-hearing-aids/

 

Advance notification of surgery closures - click here for dates

Patient On-Line Access

Wrekenton Medical Group patients can access patient facing services ( On-line Access ). 

 

If you want to register for Patient Facing Services please complete an EMIS on-line access form available from reception and once completed you will need to take the form and your ID and hand this to a receptionist.   The practice will then log your information and contact you with your user id and instructions on how to access.
Please note prior to 1st April 2016, Patient Facing Services only allowed those who registered for the service to access On-Line Appointments, ordering repeat prescriptions as well as access to Medications, Allergies and Immunisations within a patients medical record held by the practice.
 
WEF April 2016, Patient Facing Services has changed, allowing patients increased access which may now included if approved by the GP, more access to Consultations, Documents from hospital and test results.   PLEASE NOTE that patients must request practice approval to access their full medical records,  this will not be done automatically for those patients who have had limited access prior to 1st April 2016.  



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