Gateshead and Newcastle Pharmacy opening times for Bank Holiday 25th May 2020

NEWCASTLE UPON TYNEAsda (Byker)0191 2106990Newcastle Shopping Centre, Fossway, Byker, Newcastle Upon TyneNE6 2XP09:00-18:00
NEWCASTLE UPON TYNEAsda Pharmacy (Gosforth)0191 213 4317Hollywood Avenue, Gosforth, Newcastle Upon TyneNE3 5BU09:00-18:00
WHICKHAMAsda Pharmacy (Metrocentre)0191 461 9510Maple Row, Metro Centre, GatesheadNE11 9YA09:00-18:00
NEWCASTLE UPON TYNEBoots (Blackett Street)0191 232 442335 Blackett Street, Newcastle Upon TyneNE1 7AN10:00-16:00
NEWCASTLE UPON TYNEBoots (Kingston Park)0191 271 5073Unit 1 Kingston Park Shopping Centre, Brunton Lane, Newcastle Upon TyneNE3 2FP09:00-18:00
GATESHEADBoots (Team Valley)0191 491 4348Unit 9 Team Valley Retail Park, GatesheadNE11 0BD09:00-18:00
GATESHEADBoots (Trinity Square)0191 477130613-15 Ellison Walk, Trinity Square, GatesheadNE8 1BF10:00-16:00
NEWCASTLE UPON TYNEBoots Ltd (Eldon Square)0191 232 9844Hotspur Way, Eldon Square, Newcastle Upon TyneNE1 7XE09:00-18:00
NEWCASTLE UPON TYNELloyds Pharmacy (High Heaton)0191 266 2307Inside Sainsburys, Etherstone Avenue, Heaton, Newcastle Upon TyneNE7 7JW09:00-17:00
NEWCASTLE UPON TYNETesco Instore Pharmacy (Kingston Park)0345 6779483Brunton Lane, Kingston Park, Newcastle Upon TyneNE3 2FP09:00-18:00
GATESHEADLloyds Pharmacy (Team Valley)0191 491 1198Inside Sainsburys, Eleventh Avenue North, Team Valley Trading Estate, GatesheadNE11 0JY09:00-17:00
NEWCASTLE UPON TYNEPonteland Road Pharmacy0191 214 6022163-167 Ponteland Road, Cowgate, Newcastle Upon TyneNE5 3AE10:00-16:00

Due to ongoing advice from NHS England, we are restricting the number of patients entering the building.

WE WILL NOW ACCEPT PAPER REPEAT PRESCRIPTION REQUESTS. THESE SHOULD BE PLACED IN THE BOX PROVIDED BY THE REAR ENTRANCE TO THE BUILDING. PLEASE DO NOT COME TO RECEPTION TO ORDER OR ENQUIRE ABOUT ANY PRESCRIPTIONS. 

PREFERABLY PLEASE USE THE FOLLOWING METHODS

  • ONLINE ACCES, OR VIA THE NHS APP
  • PHARMACY ORDERING
  • E-MAIL NGCCG.A85016@NHS.NET

ANY OTHER QUERIES PLEASE CALL THE SURGERY

Thank you for your co-operation at this time.


Order your repeat medication (if it is due) by one of the following methods

  • Online – please ask the reception team for a registration form for Patient Access, which is our online system. You will also be able to manage your appointments online once you’re signed up.  Our page How does Online ordering work? contains links to instructional videos.  Whilst you await your online activation, you may also email the surgery NGCCG.A85016@nhs.net
  • In Writing – using your repeat slip from your prescription, tick the items you need and put it into the repeat prescriptions box next to the reception desk. If you do not have your repeat slip, we'll supply a request form - simply write down what you need and post it in the box.
  • Directly via your pharmacy – many pharmacies operate their own system for ordering prescriptions. Ask your pharmacist for details. 

You must allow a minimum of 2 full working days (48 hours) for repeat requests to be processed - Please not that if a medication is not on REPEAT this may take longer

Your chosen pharmacy will need additional time to process your prescription and have your items ready for collection. Please bear this in mind.

We’re making these changes for several reasons,

  • the most important is safety. Some telephone conversations are not clear and can involve a great deal of time and effort in checking and chasing up correct details and dosages.
  • Waiting times on the telephone lines - this system will reduce the number of telephone calls to the surgery. It will be easier for patients phoning through for appointments, advice or in need of urgent help to get through.
  • To bring us in line with national guidance regarding safer prescribing.

 

If you have any questions, or need help with Patient Access, please speak with a member of staff who will be happy to help.


Medication Reviews

Patients on repeat medication will be asked to see either a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications.

Please allow two full working days between requesting and collecting your prescription. Please not that if a medication is not on REPEAT this may take longer

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